Our Damp Proofing Process – From Free Survey to Completion
We provide a comprehensive, step-by-step solution that takes you from an initial free survey right through to a fully completed, long-lasting damp proofing installation. Our goal is to make the process clear, stress-free, and tailored to your property’s needs.
1. Free Damp Survey
We begin with a no-obligation survey to assess your property. Using professional moisture detection tools and visual inspection, we identify the exact cause of the problem — whether it’s rising damp, penetrating damp, or condensation.
2. Detailed Report & Quotation
After the survey, you’ll receive a clear and detailed written report that outlines our findings in plain language, making it easy to understand the cause of the damp problem. We’ll provide tailored recommendations for the most effective treatments, explaining the options and why they’re suitable for your property.
Alongside this, you’ll get a transparent, fixed-price quotation with no hidden costs, so you know exactly what the work will involve and how much it will cost before making any decisions.
3. Scheduling & Deposit
Once you’re happy to proceed, we work with you to agree a start date that fits your schedule and ensures minimal disruption to your daily routine. We’ll confirm all the details in writing so you have a clear record of what to expect.
To secure your booking and reserve the necessary materials, we take a small deposit, which also guarantees your place in our work calendar. This straightforward process gives you peace of mind, knowing that your project is booked in and everything is ready to move forward without delays.
4. Preparation & Protection
Before any work begins, we take the time to carefully protect your floors, furniture, and fittings to ensure your home remains clean and undamaged throughout the project. Our team uses high-quality floor coverings, dust sheets, and protective wraps to shield every surface from dust, debris, and accidental marks.
We also take measures to seal off the work area where needed, helping to minimise disruption and contain mess. This attention to preparation not only safeguards your belongings but also allows us to work more efficiently and with complete respect for your property.
5. Damp Proofing Works
Our skilled and experienced team carry out the agreed damp proofing solution with precision and care, ensuring every stage of the work meets the highest quality standards. This can include installing a new damp proof course (DPC) to block rising moisture, carefully removing salt-contaminated plaster, applying specialist tanking systems to create a waterproof barrier, or completing targeted external repairs to prevent further water ingress.
Wherever possible, we select eco-friendly materials such as low-VOC damp proof creams, breathable lime plasters, and sustainable coatings to protect both your property and the environment. By combining proven techniques with sustainable practices, we deliver a long-lasting, healthier living environment for our customers.
6. Quality Check & Guarantee
Once the work is complete, our team conducts a thorough final inspection to make sure every detail meets our strict quality standards.
We carefully check all treated areas to confirm that the damp proofing has been applied correctly and that finishes are neat, durable, and in line with the agreed specification.
This attention to detail ensures your property is protected for the long term. After the inspection, you’ll receive a comprehensive written guarantee, giving you complete peace of mind that the work is backed by our commitment to quality and customer satisfaction.
7. 12-Month Check-Up
We offer a complimentary follow-up inspection 12 months after the work is completed to make sure your property remains completely damp-free. During this visit, our team will recheck all treated areas, assess the overall condition, and confirm that no new issues have developed.
If we spot anything of concern, we’ll provide advice or arrange further action if needed. This ongoing commitment to aftercare ensures your investment in damp proofing continues to protect your home for years to come.
"I can't say enough about the outstanding service I received from your company. Their team went above and beyond to meet our needs and exceeded our expectations."
Oliver Hartman